I do not believe the employees at Google, Facebook, or Twitter ever imagined their products would harm democracy in the United States or anywhere else. But the systems they built are doing just that.
– Roger McNamee
All this hate and violence is being facilitated by a handful of internet companies that amount to the greatest propaganda machine in history. Facebook, YouTube and Google, Twitter and others – they reach billions of people. The algorithms these platforms depend on deliberately amplify the type of content that keeps users engaged – stories that appeal to our baser instincts and that trigger outrage and fear.
– Sacha Baron Cohen
Despite the metadata attached to each tweet, and despite trails of retweets and ‘favorite’ tweets, the Twitter corpus lacks the latticework of hyperlinks that makes Google’s algorithms so potent. Twitter’s famous hashtags – #sandyhook or #fiscalcliff or #girls – are the crudest sort of signposts, not much help for smart searching.
– James Gleick