When I was a child, I didn’t fly – we couldn’t afford to fly. Flying was for rich people. – Jeff Smisek
If you have a workforce that enjoys each other, they trust each other, they trust management, they’re proud of where they work – then they’re going to deliver a good product. – Jeff Smisek
I don’t think our government really has much of a policy about air travel. I would compare the policies of United Arab Emirates, which has done a terrific job recognizing the value of transportation, of travel. – Jeff Smisek
You cannot manage an airline from a corner office in Willis Tower. That doesn’t work. You’ve got to manage by walking around. – Jeff Smisek
