It is always easier – and usually far more effective – to focus on changing your behavior than on changing the behavior of others. – Bob Nelson
An employee’s motivation is a direct result of the sum of interactions with his or her manager. – Bob Nelson
You get the best effort from others not by lighting a fire beneath them, but by building a fire within. – Bob Nelson
You get what you reward. Be clear about what you want to get and systematically reward it. – Bob Nelson